# PRIVACY POLICY
## TGLIR (The Good List I Reckon)
**Effective Date:** February 1, 2025
**Last Updated:** February 1, 2025
-----
## 1. INTRODUCTION
TGLIR (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (tglir.com) and purchase our professional opinion services.
**By using our services, you consent to the practices described in this Privacy Policy.**
-----
## 2. INFORMATION WE COLLECT
### 2.1 Information You Provide Directly
**When you purchase an opinion, we collect:**
- Full name
- Email address
- Zip code for service area
- Scope of Work (e.g., “plumber,” “pediatrician”)
- Additional details you provide (e.g., “ADU,” “toddlers”)
- Payment confirmation information (Zelle transaction details)
### 2.2 Information Collected Automatically
**When you visit our website, we may collect:**
- IP address
- Browser type and version
- Device type (desktop, mobile, tablet)
- Operating system
- Pages visited and time spent
- Referring website
- Date and time of visit
**Collection methods:**
- Cookies (see Section 8)
- Web server logs
- Analytics tools (Google Analytics or similar)
### 2.3 Information We Do NOT Collect
We do not collect:
- Social Security numbers
- Driver’s license numbers
- Financial account numbers (we use Zelle - you send payment directly)
- Credit card information
- Health information (unless you voluntarily include in request)
- Sensitive personal information beyond what’s necessary for service
-----
## 3. HOW WE USE YOUR INFORMATION
### 3.1 Primary Uses
We use collected information to:
- **Provide services:** Research and deliver professional opinions
- **Communicate:** Send opinion via email, respond to inquiries
- **Process payments:** Confirm Zelle receipt and match to order
- **Improve services:** Analyze trends, improve research methodologies
- **Legal compliance:** Maintain records as required by law
### 3.2 Specific Examples
**Your email address is used to:**
- Deliver your purchased opinion
- Send payment confirmation
- Respond to service questions
- Provide delivery status updates (if delayed)
**Your zip code and professional type is used to:**
- Conduct geographic-specific research
- Access local licensing databases
- Identify professionals in your service area
- Analyze regional market trends (aggregated data only)
### 3.3 Aggregated Data
We may use aggregated, anonymized data for:
- Market research and analysis
- Service improvement
- Statistical reporting
- Blog content or case studies (no personally identifiable information)
**Example:** “50% of requests in 2025 were for contractor opinions in California zip codes”
-----
## 4. HOW WE SHARE YOUR INFORMATION
### 4.1 We Do NOT Sell Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
### 4.2 Service Providers
We may share information with trusted service providers who assist our operations:
- **Website hosting** (GoDaddy or similar)
- **Email service** (Gmail/Google Workspace)
- **Payment processing** (Zelle transaction confirmations)
- **Analytics** (Google Analytics - anonymized data)
**These providers:**
- Are contractually obligated to protect your data
- May only use data to provide services to us
- May not use data for their own purposes
### 4.3 Legal Requirements
We may disclose information when legally required:
- To comply with subpoena, court order, or legal process
- To protect our rights, property, or safety
- To protect clients’ rights or public safety
- To prevent fraud or illegal activity
- In connection with investigation of violations of our Terms
### 4.4 Business Transfers
If TGLIR is acquired, merged, or sells assets, your information may be transferred to successor entity. We will notify you via email and/or website notice before transfer.
### 4.5 With Your Consent
We may share information with your explicit consent for specific purposes not covered above.
-----
## 5. DATA RETENTION
### 5.1 How Long We Keep Data
**Active client data:**
- Email address: 3 years from last transaction
- Purchase records: 7 years (business record retention requirements)
- Opinion copies: 3 years (for quality assurance and potential disputes)
- Payment confirmations: 7 years (IRS requirements)
**Website analytics:**
- Anonymized: Indefinitely
- IP addresses: 90 days maximum
### 5.2 Why We Retain Data
- **Legal compliance:** Tax, business, and regulatory requirements
- **Dispute resolution:** Evidence in case of client disputes or legal claims
- **Service improvement:** Analysis of request patterns and trends
- **Customer service:** Ability to reference past transactions
### 5.3 Deletion Requests
You may request deletion of your personal information (see Section 10: Your Rights). Note that some information must be retained for legal compliance even after deletion request.
-----
## 6. DATA SECURITY
### 6.1 Security Measures
We implement reasonable security measures to protect your information:
**Technical safeguards:**
- Encrypted email delivery (TLS/SSL)
- Secure website connection (HTTPS)
- Password-protected systems
- Regular security updates
- Firewall protection
**Organizational safeguards:**
- Limited employee access to personal data
- Confidentiality agreements with service providers
- Regular security training
- Incident response procedures
### 6.2 No Guarantee
**However, no method of transmission or storage is 100% secure.** We cannot guarantee absolute security of your information. You provide information at your own risk.
### 6.3 Your Responsibility
You are responsible for:
- Maintaining confidentiality of your email account
- Using secure internet connections
- Protecting delivered opinion files on your devices
- Notifying us of suspected unauthorized access
-----
## 7. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites (licensing authorities, government databases, etc.). We are not responsible for privacy practices of these sites. We encourage you to read their privacy policies.
**Third-party sites we may link to:**
- State licensing boards (CSLB, VA DPOR, etc.)
- Court record databases
- Government agency websites
- Payment services (Zelle/banking sites)
-----
## 8. COOKIES AND TRACKING TECHNOLOGIES
### 8.1 What Are Cookies
Cookies are small text files stored on your device when you visit our website. They help us improve user experience and analyze website traffic.
### 8.2 Types of Cookies We Use
**Essential cookies:**
- Enable basic website functionality
- Remember your cookie consent choice
- Cannot be disabled
**Analytics cookies:**
- Track website usage and performance
- Provide aggregated visitor statistics
- Help us improve user experience
- Can be disabled (see 8.4)
**Advertising cookies:**
- We do NOT currently use advertising/targeting cookies
### 8.3 Cookie Duration
- **Session cookies:** Deleted when you close browser
- **Persistent cookies:** Remain for set period (typically 30-365 days)
### 8.4 Cookie Management
**You can control cookies through:**
- Browser settings (disable all cookies)
- Our cookie consent banner (disable non-essential)
- Browser privacy/incognito mode (session-only cookies)
**Disabling cookies may affect website functionality.**
### 8.5 Do Not Track
We currently do not respond to “Do Not Track” browser signals, as there is no universal standard for DNT implementation.
-----
## 9. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
### 9.1 Applicability
If you are a California resident, you have specific rights under California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
### 9.2 Your California Rights
**Right to Know:**
- Categories of personal information collected
- Sources of information
- Business purposes for collection
- Categories of third parties we share with
- Specific pieces of personal information we hold
**Right to Delete:**
- Request deletion of your personal information (subject to exceptions)
**Right to Correct:**
- Request correction of inaccurate personal information
**Right to Opt-Out:**
- We don’t sell personal information, so no opt-out needed
**Right to Non-Discrimination:**
- We won’t discriminate against you for exercising privacy rights
### 9.3 How to Exercise Rights
Email: thegoodlistireckon@gmail.com
Subject line: “California Privacy Rights Request”
Include: Your name, email used for purchase, specific request
**Response time:** 45 days (may extend to 90 days with notice)
### 9.4 Authorized Agent
You may designate authorized agent to make requests on your behalf. We may require proof of authorization.
-----
## 10. YOUR PRIVACY RIGHTS (ALL USERS)
### 10.1 Access Your Information
You may request copy of personal information we hold about you.
### 10.2 Correct Your Information
If information is inaccurate, you may request corrections.
### 10.3 Delete Your Information
You may request deletion, subject to:
- Legal retention requirements (tax records, etc.)
- Ongoing dispute or legal matter
- Fraud prevention needs
- Completion of transaction
### 10.4 Object to Processing
You may object to certain uses of your information.
### 10.5 Data Portability
You may request information in portable format (where technically feasible).
### 10.6 Withdraw Consent
Where processing is based on consent, you may withdraw at any time (doesn’t affect prior processing).
### 10.7 How to Exercise Rights
**Email:** thegoodlistireckon@gmail.com
**Subject:** “Privacy Rights Request”
**Include:**
- Your full name
- Email address used for service
- Specific request
- Verification information (date of purchase, zip code used)
**Response time:** 30 days (may extend with notice if complex)
-----
## 11. CHILDREN’S PRIVACY
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a minor, contact us immediately and we will delete it.
-----
## 12. INTERNATIONAL DATA TRANSFERS
Our services are based in the United States. If you access from outside the U.S., your information will be transferred to and processed in the U.S., which may have different privacy laws than your jurisdiction.
**By using our services, you consent to transfer and processing of your information in the United States.**
-----
## 13. CHANGES TO PRIVACY POLICY
### 13.1 Right to Modify
We may update this Privacy Policy at any time. Changes effective upon posting with new “Last Updated” date.
### 13.2 Notification
For material changes, we will:
- Update “Last Updated” date prominently
- Attempt email notification to recent clients (not guaranteed)
- Display notice on website
### 13.3 Your Acceptance
Continued use of services after changes constitutes acceptance of updated Privacy Policy. If you disagree with changes, discontinue use of services.
-----
## 14. CONTACT US
**For privacy questions or to exercise your rights:**
**Email:** thegoodlistireckon@gmail.com
**Business Name:** TGLIR (The Good List I Reckon)
**Website:** tglir.com
**Response time:** We aim to respond within 2 business days for general inquiries, 30-45 days for formal privacy rights requests.
-----
## 15. ADDITIONAL STATE-SPECIFIC RIGHTS
### 15.1 Virginia (VCDPA)
Virginia residents may have similar rights to California residents. Contact us to exercise rights under Virginia Consumer Data Protection Act.
### 15.2 Other States
As additional state privacy laws take effect, we will update this policy and honor rights under applicable laws.
-----
**Last Updated:** February 1, 2025
**Version:** 1.0
© 2025 TGLIR. All Rights Reserved.
TGLIR (The Good List I Reckon)